Shipping policy

Shipping Rates & Delivery Time

Free Standard Shipping on orders over $50

Delivery times may be longer during promotions or any major holidays.

Orders are not shipped on weekends and public holidays.

We do not offer Saturday or Sunday delivery.

If you believe your package is lost or stolen, contact us within three days of delivery. Claims submitted after this period cannot be processed.

Customers are responsible for entering in their correct shipping information.

Where do you ship?

We ship exclusively across Canada.

Please note we cannot ship to PO Boxes.

Overall delivery time 1-7 Business Days across Canada.

Important: Products usually ship the same day if ordered by 12:00 PM (Eastern Time). If your order is received after this time, it will ship on the next business day. Orders received on Saturday and Sunday, will ship on the next business day.
Please note that during major holidays or sale events, there may be slight shipping delays due to an increased volume of orders

Does the right of return apply to all products?

All products eligible for return must have their tags and labels in place.

Products discounted by 40% or more and marked as FINAL SALE cannot be returned or exchanged. No exceptions.

Fabric orders are FINAL SALE and cannot be returned or exchanged. No exceptions.

Laundered items are not eligible for return.

Bedding sets are accepted only in their individual unopened and undamaged bags.

Swimwear must have the hygiene strip in place.

Can I return a discounted item?

Products discounted by 40% or more and cut-to-measure fabrics are final sales and ineligible for return. Any extra discounts applied to already discounted items that result in a total discount greater than 40% are final sale.

How can I exchange a product?

We are unable to process exchanges online. If you need a product in a different size or color, please return the product and place a new order. If you received an order as a gift, please contact customer service.

I received a damaged item, what should I do?

If you receive a damaged or defective item, please email customer service with your order number and a photo of the damage within 48 hours of receipt.

Ordering Fabrics Online

Marimekko fabrics can be ordered from our online store like any other product. Select your desired fabric, specify the color and length in meters or number of repeats, and add it to your cart. Your cart will display the final price and quantity.

Please check the fabric’s product page to see if it is sold by the meter or repeat. Fabrics with large patterns are usually sold by the repeat, meaning you will always receive a complete pattern.

Your order will arrive in a single continuous length. Please keep in mind that fabrics are made-to-order and cannot be returned, so make sure you order the correct fabric and length. No fabric samples are available at this time. 

Logo Tote; Can I keep my free gift?

If the conditions for receiving the free gift (e.g., logo tote) are no longer met due to a return, the free gift must also be returned. If the product is not returned, we reserve the right to deduct $10 from the total value of your return. However, if the total amount of your order is less than the qualifying amount after making a return, you must also return the free gift.

About our Fabrics

Our fabrics are 145 to 150 centimeters wide. The length of the pattern repeat is mentioned in the specifications of each fabric. Repeats are within +/- 3% of the specified values.

The tone of our fabrics may differ between printing batches. There may be slight color differences between the picture on the product page and the actual fabric.

Marimekko fabrics are printed using either a flatbed or rotary printing method. When printing large-print fabrics with the flatbed method, a repeat line appears at the edge of the pattern. The prominence of this line depends on the fabric’s color and pattern. The repeat line is not a flaw but rather a printing technique feature that can be used to create an effect.

Most fabrics printed at the Marimekko printing facility in Helsinki have been granted the Öko-Tex Standard 100 certificate, guaranteeing that they are free of toxins. Our coated cottons are coated with phthalate-free PVC.

Wholesale Inquiries

We’d love to partner with you! For wholesale retail inquiries please contact us:

support@marimekko-sale.shop

A team member will get back to you within 1–2 business days.